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Phil was awesome me and my wife went to the Chicago RV show and Phil took the time to just say hi and no pressure if there is anything I can do let me know .So after 4 hr. of looking we ended up back there to talk to him and the Key Stone rep was there also (the rep was awesome also)we ran some numbers and after that we were almost there in a deal .Courtney the finance lady was great also she went over and above all week trying to make it work out .We decided to go to the open house to make a final decision today Feb 22 and we did we decided to purchase our new Key Stone from Pontiac RV even after dealing with the same place for many years before and 4 trailers later we found we were treated better than eve by the entire Pontiac Staff. We really only had one issue that made it a very hard decision was not being able to get 15yr financing that we were originally quoted but we still think it will work out just fine as we know they went over and above to help us .Great Team Thanks again The Sean and Wendy Drane and Family... - Sean from Plano, IL
I experienced a problem with my Atwood water heater while overnighting in Dwight Il. On Monday morning I called Pontiac rv to see if I could bring our rv in for service. The service person connected me to a tech named Ron who talked me through a simple fix. I stopped in and bought the part I needed, no interruption to our trip. Wonderful, friendly staff and a Thank You to Ron, a true asset to the dealership.
- Donald from Buffalo, NY
We would like to thank everyone at Pontiac RV for all they did for us, while purchasing our newest motorhome. You are all special people! We couldn't be happier about our purchase and service. thank you ALL again!
Ron & Trudy DeLong - Ron
MY WIFE AND MYSELF LOVE THE 1992 CLASS C THIS IS OUR 3RD CAMPING TRIP THANKS AGAIN FOR THE OUTSTANDING JOB ON THE RIG STEVE MARTIN, MIKE AND ALL THE STAFF AT PONTIAC RV.THE MALDONADOS - richard from Portage, IN
We are very pleased with the way we were treated from the time of ordering to the finish work. Mrs. Green was very happy with the way Bob showed her the work when we had it installed and explained to us how the controls work. Thanks again for the job well done.
Elmer and Jean - Elmer
I'd like to thank your service department, especially Ron, who walked me through a problem with a slide out on our travel trailer while we were traveling. It saved us and we will pass on to others our high opionion of your dealership. - Mike from Metamora, IL
We want to thank your dealership for a great buying experience. After a week and half of issues, none caused by your dealership, my wife and I were able to pick up our new 2010 Coachmen Catalina today. The issues involved getting approval for our new trailer from our campground and finding damage to our old trailer. Kevin worked with us on the repair estimate for our insurance company having it completed in a very timely fashion.
While dealing with the campground approval and waiting to hear from our insurance company, our salesman Darcy Rigsby, was understanding and helpful. He took his time with us, was never pushy, and offered advice as we looked.
Everyone on your staff who helped us was nothing but friendly and accomodating. The young lady who helped us with the paperwork was great. Mike did a wonderful job on the walk through as did the two other Mikes who installed our brake control and hitch system. The young lady in the parts store was also friendly and helpful.
Thank you for a wonderful buying experience. We have already recommended your dealership to a friend.
Greg and Vickie - Greg from Hudson, IL
Tomorrow, Bette and I will be taking delivery of our new Allegro Bus. I know it's been a very rough couple of years for the RV business as a whole. Congratulations to you and your team for weathering the storm and still being in business. It means a lot to us to have a local dealer to take care of our needs.
Chip - Chip
We recently purchases our second motorhome from you. We are very pleased with the service we have received over the years that is why we decided we would continue to do business with you even though we now live in Georgia. On our way back to Georgia with our new motohome we had the alternater go out. I called Kevin and told him and he worked with us to get it replaced. That is why we will continue to do business with you even though we are 950 miles away. Thank you for making our dream come true!
John and Jolene Ohman - John from GA