Pontiac RV Testimonials
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Don't pay those parking fees and skip those lines for RV shows. Head on down to Pontiac RV. Huge lot, huge inventory and fantastic indoor showings. Pontiac RV came highly recommended by an acquaintance. I am so happy my husband Michael and I went there to purchase our Grand Design Toy Hauler. Our salesperson, Steve Martin walked us through all of our questions with ease. He made sure we understood everything and became more than a salesperson but a friend. Coming back to pick it up, we spend a good couple of hours learning all about our new RV from inside to outside. Again, making sure we were completely satisfied and all our needs and questions were met. Stepping into the financing office was met with ease. In and out in less than 20. Everyone we encountered during the fulfillment of our dreams was super friendly and helpful. Thank you all for such a great experience! - Janalee from Downers Grove, IL
I bought my RV recently after finding it on the website. Brad was wonderful to work with. Helped with all my questions and more! My walk through was thorough and the buying was process was smooth and efficient. Thanks for the great experience! - Tim from Manito, IL
Steve was amazing and we truly appreciate him as well as Mike in the service Department. Both were honest and a joy to work with! We can’t say enough good things about them!!!!!! - Dave from Chenoa, IL
Dana and I had been looking for a specific Tiffin RV and found some on the internet at Pontiac RV. The phone call was quick and pleasant, our Salesman Brad was very competent and focused on our needs and concerns. Brad recommended an 'end of year' unit that was perfect. Then just 2 short phone calls and one day later we were driving the 12 hours to purchase it. Brad saved us money, time, and hassle. The purchase went smoothly and hassle free at the dealership. After a thorough walk-thru and orientation, we were ready to leave in our new motorhome when Mike, our walk-thru tech, noticed a glitch in the leveling jack controls. Immediately Mile and Andrew, service mechanics, were on it and quickly with Lippert;s help, diagnosed it as a pump valve. We had to leave that day, running a little tight because I had hip surgery in 2 days. Well after leaving Pontiac RV for home, the part was overnighted, installed, the entire coach was reinspected, and they insisted they would deliver it to my home in North Carolina! Pontiac RV kept me informed every step of the way. It was so worth it to drive to Pontiac RV, a family owned business that under-promised and over-delivered. Brad, the 2 Mikes, Andrew, and everyone else on that team was laser focused on making us happy owners. The next one we buy will also be a Pontiac RV! To Bob, Judy, and Tim Tiffin, you have the best dealer I have ever experienced representing the Tiffin name! Thank you, Jim and Dana - Jim from Waynesville, NC
My husband and I picked up our Brinkley G 3500 yesterday. After shopping around for our new Brinkley, Pontiac Rv won our vote. Will never go anywhere else. Jeff Moline was our salesman. Can not sing his praises enough, he went out off his way for us. We are going to miss our conversations with him. The ladies at the closing were wonderful as well. Shout out to Jill. Andrew Long helped with our set up and he was awesome as well. We will always recommend Pontiac Rv. - Steve from Vernon, WI
We had a issue talked to Chuck in the service department and he had the patients of a saint and stayed with me on the phone until I figured out my problem!!! Can’t thank him enough & say appreciate his help. - Bob from Green Valley, IL
This is our 3rd RV, but our first purchase from Pontiac RV. We were nervous about purchasing an RV 3.5 hours away from our home, but Pontiac had a great deal on the model we were looking for, and most recently, we had to drive our RV back to Pontiac to fix a broken slide. We had heard stories on social media forums of others with slide issues that were having to miss months of camping because the service departments of other dealerships were backed up.
Pontiac RVs service department was able to get the part and fix our slide extremely fast. We were able to resume our every weekend camping trips without having to cancel any of them. For that, we are extremely grateful. Thank you Pontiac RV for your great service thus far. - Christen from Wentzville, MO
Got our 2022 mle out to check for trip to Michigan and A/C was warm, called Buck and he said "bring her up I think we could look at it tomorrow." I dropped it off Tuesday at 4:50 pm and picked it up Thursday at 8:30 am with cold air and a recall completed. Brand new A/C unit and can't tell they were inside, no messes to clean up. You read on line about 1-2 month wait for service, not at PONTIAC RV. Thanks Buck and everyone involved . It should be easy to tell where we'll buy our next one. THANKS AGAIN.
Dave and Peggy Goone
Springfield, il. - David from Springfield, IL
Can't say enough about how great this business is!!! I wish there was an option to give them 10 stars because that is what I would give them. I would like to say if you are needing a new camper go see Joe at Pontiac. Joe, Kevin, Kate, and the rest of the staff at Pontiac are the greatest bunch you will ever come across. I will always recommend Pontiac RV to anyone looking for a new or used RV or just for service. Thanks again to you all in your great help with getting things "right". For someone to meet with us on a day that his child graduates and makes sure everything is great before he leaves, just goes to show you that your not just a sale to them you are part of their family. So again thank you so much we its time to trade or have some service done, we will absolutely be returning to Pontiac RV!!!!!!
Thanks again,
The Yantis Family - Rusty from Tuscola, IL
After 8 weeks of searching for a hybrid camper, Pontiac RV received my dream camper as a trade in and I pounced on it. From the very beginning it was a positive experience. Way way WAY better than dealing with G*****l RV or C******g W****d. Pontiac RV doesn't have all the ridiculous hidden fees or what I like to call closing costs. The cost for the deposit was reasonable (100 dollars for 48 hours compared to G*****l's 1000 dollars). Its family owned! They have a catalog for parts and a good size accessory/parts store with a nice inventory. The salesman was great. Mike who did our walk through was very knowledgeable. I had to drive 2 hours and 20 minutes to look at the camper. Then come back to pick it up. I would do all that driving and experience 100 times again because of how well the service and experience was. Highly recommend you do business with Pontiac RV!!! - Blaine from Zion, IL
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